ABOUT POLLO TROPICAL
Inspired by its Miami roots, Pollo Tropical has delighted guests across Florida for over 35 years with its innovative twist on traditional Cuban and Latin American cuisine. With 125 locations in the state, Pollo is famous for its fresh 24-hour citrus-marinated grilled chicken, slow roasted mojo pork and fan-favorite black beans and rice.
Embracing a vibrant Caribbean-inspired atmosphere and a commitment to freshness, Pollo Tropical has solidified itself as a cornerstone of the community, cultivating a dedicated following who return time and again for flavorful dishes offered at an affordable price.
Since ARB’s acquisition in October 2023, we have leveraged our platform to strengthen Pollo’s secret sauce.
CUSTOMER EXPEREINCE
By streamlining operations, Pollo has enhanced speed-of-service and achieved best-in-class guest net promoter scores.
SALES VOLUME
Increased Late Night customer visits by 70% year over year, by providing the best quality, freshest available food served until midnight.